Booking Terms & Conditions

1. Our contract 

All bookings are with Northern Spain Gastronomy. By booking a trip with us you are bound to these Booking Conditions (which constitutes the entire agreement between you and us) and your booking is accepted by us on this basis. 

 

2. Deposit requirement 

A non-refundable deposit of 20% is required at the time of booking in order for it to be confirmed. The remaining balance is due no later than 7 days prior to the trip date. The balance payment is refundable until 7 days before the tour and non-refundable when there are less than 7 days remaining.

 

3. Prices & surcharges 

Our trip prices are subject to variable and seasonal pricing, both of which are standard practice within the travel industry. This means our trip prices may vary at any time in accordance with demand, market conditions and availability. Once you have received a quote the price will be locked in provided you pay the required deposit prior to the quote’s expiry. 

4. Your details  

In order for us to confirm your travel arrangements you must provide all requested details at the time of booking or as required. Necessary details vary by trip; Failure to provide requested details may result in additional charges or non-refundable cancellation of your trip.

 

5. Cancellation policy

 You are entitled to cancel the trip at any time subject to those terms. If we have to cancel you trip we will refund you 100% of your booking but we will not be liable for any loss or damage indemnity. We may cancel a trip at any time prior to departure if, due to terrorism, natural disasters, political instability or other external events it is not viable for us to operate the planned itinerary. If we cancel your trip, you can transfer amounts paid to an alternate departure date or receive a full refund.  In circumstances where the cancellation is due to external events outside our reasonable control refunds will be less any unrecoverable costs.  We are not responsible for any incidental expenses that you may have incurred as a result of your booking including but not limited to visas, vaccinations, travel insurance excess or non-refundable flights.   If you leave a trip for any reason after it has commenced we are not obliged to make any refunds for unused services.  If you fail to join a tour, join it after departure, or leave it prior to its completion, no refund will be made.

6. Travel insurance

We do not provide travel insurance. Travel insurance is highly recommended for all our travellers.  Your travel insurance must provide cover against personal accident, death, medical expenses and emergency repatriation with a recommended minimum coverage of  €200,000 for each of the categories of cover. We also strongly recommend it covers cancellation, curtailment, personal liability and loss of luggage and personal effects.

 

7. Flexibility

You acknowledge that the nature of this type of travel requires flexibility and you should allow for us to make alternative arrangements. The itinerary provided for each trip is representative of the types of activities contemplated, but it is understood that the route, schedules, itineraries, amenities and mode of transport may be subject to alteration without prior notice due to local circumstances or avalability.

8. Authority on tour  

Our group trips are run by a group leader. The decision of the group leader is final on all matters likely to affect the safety or well-being of any traveller or staff member participating in the trip. If you fail to comply with a decision made by a group leader, or interfere with the well-being or mobility of the group, the group leader may direct you to leave the trip immediately, with no right of refund.  We may also elect not to carry you on any future trips booked. You must at all times comply with the laws, customs, foreign exchange and drug regulations of all countries visited, and you also agree to travel in accordance with our responsible travel guidelines. 

CONTACT US

Contact us with your requirements and to reserve your dates!
You can reach us on WhatsApp, send us an email or fill-out the form below and we will be in touch, usually straight away, but in case we are all on experiences, at least within 24 hours.

+34 627 02 27 80